Category archives for: Finance

Gartner reveals common customer experience myths

Tomas Nielsen, Research Director at Gartner

by MTHULISI SIBANDA in Cape Town CAPE TOWN, (CAJ News) – AN expert has dissuaded organisations from over-investing on innovation, delighting the customer or correlating data amid the performance gap between customer experience leaders and fellow competitors widens. Ed Thompson, Vice President and distinguished analyst at Gartner, said establishments must ignore three myths in order […]

Huawei Mate 20 Lite an AI four-camera first for SA


by GIFT NDOLWANE JOHANNESBURG, (CAJ News) – THE Huawei Mate 20 Lite’s four Artificial Intelligence (AI) cameras are perhaps the most eagerly anticipated multiple features of the device ahead of its launch in South Africa on October 5. The device’s cameras– two rear-facing and two front-facing –will be a first for South Africa. Users will […]

MTN marking two-decade milestone in Rwanda

Izihirwe na MTN

From PHYLLIS BIRORI in Kigali, Rwanda KIGALI, (CAJ News) – MTN Rwanda is celebrating and rewarding its customers as part of commemorations of 20 years operating in the East African country. It has launched a new campaign titled “Izihirwe”, which articulates MTN Rwanda’s mission of making the lives of its customers’ a whole lot brighter. […]

Gartner projects digitally fuelled Africa growth in 2019

Tomas Nielsen, Research Director at Gartner

By MTHULISI SIBANDA in Cape Town CAPE TOWN, (CAJ News) – AFRICAN companies are forecast to increase their information technology (IT) budgets next year as digital emerges the leading business priority for local chief information officers (CIOs). According to the annual Gartner 2019 CIO Agenda, whose findings were disclosed in Cape Town, South Africa, CIOs […]

Africa-South America undersea cable completed

Huawei's PEACE undersea

from ROSY SADOU in Yaoundé, Cameroon YAOUNDE, (CAJ News) – A MAJOR milestone has been reached with the completion of a 6 000-kilometre submarine fibre optic cable connecting Africa to South America. The South Atlantic Inter Link (SAIL) project connecting Cameroon to Brazil is set to provide the continents with a faster and more stable […]

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