Grapevine changes approach to AI in contact centres
by TINTSWALO BALOYIJOHANNESBURG, (CAJ News) – GRAPEVINE Interactive’s three-tiered approach to artificial intelligence-based Client Service Automation (CSA) is lauded for…
Technology
Summit to discuss future of connectivity in Africa
by AKANI CHAUKEJOHANNESBURG, (CAJ News) – THE Wireless Access Providers Association (WAPA) announces the return of WAPALOZA, South Africa’s premier event for the wireless,…
Morocco signs MoUs to accelerate digital transformation
from MOHAMED EL KADIRI in Marrakesh, MoroccoMorocco BureauMARRAKESH, (CAJ News) – THE Saudi pioneer in digital solutions, Elm, has boosted Morocco’s digital transformation…
Furore over Zambia cyber security laws
from ARNOLD MULENGA in Lusaka, ZambiaZambia BureauLUSAKA, (CAJ News) – THE enactment of the Cyber Crimes Act and Cyber Security Act has sent shockwaves in Zambia.…
DRC positions itself an AfCFTA stronghold
from JEAN KASSONGO in Kinshasa, DRCDRC BureauKINSHASA, (CAJ News) – WITH a strategic geographic location and vast natural resources, the Democratic Republic of Congo (DRC)…
EqualyzAI pledges to democratise AI for Africa
from OKORO CHINEDU in Lagos, NigeriaNigeria BureauLAGOS, (CAJ News) – THE pioneering Africa-centric artificial intelligence (AI) startup, EqualyzAI, has unveiled its suite…
Lesotho accelerates digital health strategy
from TSOANELO MOKHAHLANE in Maseru, LesothoLesotho BureauMASERU, (CAJ News) – LESOTHO is making the most of technology to improve maternal and newborn health. With the…
Huawei unveils smart warehouse solution for logistics sector
by TINTSWALO BALOYIJOHANNESBURG, (CAJ News) – HUAWEI has launched a smart warehouse solution set to revolutionise logistics operations in Africa. Launched in Johannesburg,…
Wingu appoints Damtie to drive sales in Ethiopia
from ADANE BIKILA in Addis Ababa, EthiopiaEthiopia BureauADDIS ABABA, (CAJ News) – WINGU Africa has highlighted its long-term commitment to the Ethiopian market, with the…
MTN App gets a revamp
by AKANI CHAUKEJOHANNESBURG, (CAJ News) – MTN South Africa has moved onto the next-gen version of the MTN App. It rolled the app out in 2019 and refreshed it in 2022. The…