Category archives for: Africa & World

Gartner reveals common customer experience myths

Tomas Nielsen, Research Director at Gartner

by MTHULISI SIBANDA in Cape Town CAPE TOWN, (CAJ News) – AN expert has dissuaded organisations from over-investing on innovation, delighting the customer or correlating data amid the performance gap between customer experience leaders and fellow competitors widens. Ed Thompson, Vice President and distinguished analyst at Gartner, said establishments must ignore three myths in order […]

Huawei Mate 20 Lite an AI four-camera first for SA


by GIFT NDOLWANE JOHANNESBURG, (CAJ News) – THE Huawei Mate 20 Lite’s four Artificial Intelligence (AI) cameras are perhaps the most eagerly anticipated multiple features of the device ahead of its launch in South Africa on October 5. The device’s cameras– two rear-facing and two front-facing –will be a first for South Africa. Users will […]

Rare galore of goals in Absa Premiership


by SAVIOUS KWINIKA JOHANNESBURG, (CAJ News) – THREE players have emerged the early season pacesetters as goals make a welcome return to the ABSA Premiership, the continent’s most lucrative league. Prolific Kaizer Chiefs forward, Khama Billiat, and his fellow Zimbabwean striker, Evans Rusike of Supersport United, lead the race with three goals apiece alongside Tshegofatso […]

MTN marking two-decade milestone in Rwanda

Izihirwe na MTN

From PHYLLIS BIRORI in Kigali, Rwanda KIGALI, (CAJ News) – MTN Rwanda is celebrating and rewarding its customers as part of commemorations of 20 years operating in the East African country. It has launched a new campaign titled “Izihirwe”, which articulates MTN Rwanda’s mission of making the lives of its customers’ a whole lot brighter. […]

Militants behead Cameroon security official


from ROSY SADOU in Yaoundé, Cameroon YAOUNDE, (CAJ News) – AN estimated 400 civilians and 160 state security personnel have been killed in the protests in English-speaking regions of Cameroon over the past two years. The latest indication of worsening brutality is a video of separatists showing a security man’s decapitated head. The activists in […]

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