Digital transformation: Challenges and opportunities
by EDISON XIE JOHANNESBURG, (CAJ News) – THE current social and economic climate, as the world battles the Covid-19 pandemic, has provided serious impetus for digital…
ICT Guest
OPINION: Are we looking at the Fourth Industrial Revolution (4IR) for the customer communication game?
by DOUGLAS van WYK JOHANNESBURG, (CAJ News) – THE Forth Industrial Revolution (4IR) is characterised by an array of technologies that is blurring the lines between the…
Tech – and the Cloud – will drive the post-pandemic revival
by GEORGE THABIT JOHANNESBURG, (CAJ News) – THE COVID-19 pandemic has had such a fundamentally destabilising impact on the planet that it transcends public health…
OPINION: Why AI is the next best thing for customer experience management?
by ANDREA TUCKER JOHANNESBURG, (CAJ News) – WHILE an omnichannel approach has become the norm across most industries, forward-looking businesses are considering the next…
OPINION: Stop selling technology because customers are not buying it
by ANTON HERBST JOHANNESBURG, (CAJ News) – THE questions that should be keeping every technology reseller and distributor up at night are: “What will our customer…
OPINION PIECE: Elastic Pricing – Storage Capacity You Need, When You Need it
by ERAN BROWN JOHANNESBURG, (CAJ News) – IN recent years, storage pricing models have undergone a significant shift. To give customers more choice, vendors have…
Tech for humanity: Preparing for the next phase…
by CHEN LEI JOHANNESBURG – ICT has been critical to fighting the Covid-19 pandemic and transforming society over the long term. But the key to progress is laying the…