Banks where you can get Smart ID and passport in South Africa. E-Home Affairs systemenables South Africans to apply and pay for their ID card or passport on the Home Affairs website, and then collect their card or passport at a Home Affairs office or the nearest supported bank branch that offers a Home Affairs Live Capture Service. Users will need to provide biometric authentication to receive their documents.
The banks which offer DHA services are Discovery, Investec, Standard Bank, Nedbank, Absa and FNB.
Bank branches at which South Africans can book to renew their passport and apply for a smart ID card are listed in the tables below.
(Note: Before visiting one of these branches, please contact them beforehand as branches may close or only offer one service rather than the other. Booking is mandatory.)
Banks Branches for E-Home Affairs 2023
Gauteng
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| Standard Bank (4) | ||
| Standard Bank Centurion | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre | 012 671 4042 |
| Standard Bank Killarney Mall | Killarney Mall, Riviera Rd, Killarney, Johannesburg | 011 486 0002 |
| Standard Bank Jubilee Mall | Shop no. 47 Jubilee Mall corner Jubliee and Harry Gwala Road Temba Hammanskraal | 011 351 7814 |
| Standard Bank Simmonds Street | 5 Simmonds St, Selby, Johannesburg, | 011 631 1624 / 011 639 4205 |
| FNB (4) | ||
| FNB Centurion Lifestyle Centre | Cnr Lenchen and Old Johannesburg Rd Centurion Lifestyle Centre Centurion | 066 460 0530 / 012 653 2661 |
| FNB Glen Shopping Centre | Shop U2, The Glen Shopping Centre, Glenvista | 061 495 4441 |
| FNB Lynwood | Shop L04 Upper-level Cnr Simon Vermooten & Lynnwood Rd Equestria Pretoria | 066 460 0130 |
| FNB Merchant Place | 4 Merchant Place cnr Rivonia and Freedman Dr Sandton | 066 290 3307 |
| Nedbank (3) | ||
| Nedbank Arcadia | Shop 25, Nedbank Plaza, Beatrix Street, Arcadia | 066 460 0122 |
| Nedbank Constantia Kloof | 16 Constantia Boulevard Constantia Kloof Roodepoort | 011 639 4208 |
| Nedbank Rivonia | 135 Rivonia Road, Sandown, Sandton | 066 290 3257 |
| Absa (3) | ||
| Absa Centurion Lifestyle Centre | Shop 36 cnr Lenchen and Old Johannesburg Road Centurion Lifestyle Centre Centurion | 066 460 0356 |
| Absa Key West Krugersdorp | Shop 80 Key West Shopping Centre cnr Paardekraal Drive and Viljoen Street Krugersdorp | 079 900 6457 |
| Absa Sandton City | Cnr Rivonia Road and 5th Street Sandton | 066 290 3314 |
| Discovery Bank (1) | ||
| Discovery Bank Head Office | 1 Discovery Place, cnr Rivonia Road and Katherine Street, Sandton | 0860 998 877 |
| Investec (1) | ||
| Investec Bank Sandown | 100 Grayston Dr Sandown Sandton | 011 286 7000 |
Western Cape
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| Standard Bank (2) | ||
| Standard Bank Canal Walk | Shop 599, Upper Level, Canal Walk Shopping Center, Century Blvd, Century City | 021 529 8216 |
| Standard Bank Mitchell’s Plain Promenade | Corner AZ Berman Road And Morgenster Road, Mitchell’s Plain | 0860 123 000 |
| FNB (1) | ||
| FNB Greenpoint | Shop 1 & 2, ERF 176300, Media Quarter, Somerset Road, Greenpoint | 087 345 6090 |
| Nedbank (1) | ||
| Nedbank St George’s Mall | Shop 3 The Box, St Georges Mall cnr Riebeeck Street | 0800 555 111 |
Eastern Cape
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| Standard Bank (1) | ||
| Standard Bank Newton Park | 1 Pickering St Newton Park Port Elizabeth | 041 404 8319 |
| Absa (1) | ||
| Absa Port Elizabeth | 682 Cnr. Bagshaw & Govan Mbeki Avenue Port Elizabeth | 041 404 8319 |
Northern Cape
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| Standard Bank (1) | ||
| Standard Bank Kathu Mall | Shop 62 Village Walk Shopping Centre Kathu, Hendrik Van Eck Street, Postmasburg | 053 723 9610 |
KwaZulu Natal
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| Standard Bank (1) | ||
| Standard Bank Kingsmead | 1 Kingsmead Way, Durban | 031 308 7900 |
| FNB (1) | ||
| FNB Cornubia | Shop U56, Cornubia Boulevard, Cnr N2 Highway & M41, Durban | 031 308 7900 |
Limpopo
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| FNB (1) | ||
| FNB Burgersfort | Shop 55 Twin City Complex Dirk Winterbach Street Burgersfort | 072 457 8619 / 013 216 0098 |
Mpumalanga
| Home Affairs bank branches | ||
|---|---|---|
| Bank | Address | Contact number |
| Nedbank (1) | ||
| Nedbank Nelspruit (Temporarily closed) | Shop 65 The Crossing Shopping Centre cnr Samora Machel and Madiba Drive Nelspruit | 081 336 5941 |