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Contentious hotline leaves Kenya on the verge of xenophobia

Kenya

from MARIA MACHARIA in Nairobi, Kenya NAIROBI, (CAJ News) – A controversial move by Kenya to address its immigration crisis – through a hotline number encouraging locals to report undocumented foreign nationals – has sparked fears of xenophobia and left the country violating its own constitution and international obligations. Late in August, the Immigration Department […]

Zimbabwe cholera crisis could spill over borders

cholera outbreak

from MARCUS MUSHONGA in Harare, Zimbabwe HARARE, (CAJ News) – HUMANITARIAN organisations are wary of Zimbabwe’s fatal cholera crisis spreading to neighbouring countries. Mozambique and Zambia, who have experienced similar outbreaks to Zimbabwe’s in recent years, are seen as nearby countries at most risk of the ongoing crisis. Botswana and South Africa also share borders […]

Future uncertain for kidnapped prominent Nigerians

Shehu Idris College of Health

from EMEKA OKONKWO in Abuja, Nigeria ABUJA, (CAJ News) – THE future of some lecturers, journalists and politicians kidnapped in north-western Nigeria is in doubt after the lapse of deadlines set by kidnappers to pay ransom for their release. Armed bandits recently kidnapped three medical lecturers on a major highway in the Kaduna State in […]

Government blamed for South Sudan reign of terror

South Sudan war crimes

from RAJI BASHIR in Khartoum, Sudan KHARTOUM, (CAJ News) – AUTHORITIES’ failure to prosecute or remove suspected war criminals has been blamed for the murder of civilians, rape of women and girls as well as looting and destruction by government troops and militia in South Sudan. The violations have continued unabated over the past five […]

Gartner reveals common customer experience myths

Ed Thompson, Vice President and distinguished analyst at Gartner

by MTHULISI SIBANDA in Cape Town CAPE TOWN, (CAJ News) – AN expert has dissuaded organisations from over-investing on innovation, delighting the customer or correlating data amid the performance gap between customer experience leaders and fellow competitors widens. Ed Thompson, Vice President and distinguished analyst at Gartner, said establishments must ignore three myths in order […]

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