AtHoc enhances response to crisis interactionTINTSWALO BALOYI
JOHANNESBURG , ( CAJ News) AtHoc, a division of BlackBerry, has released a new version of its market-leading crisis communications platform.
These new capabilities give AtHoc customers additional pre-planning resources and automated processing of crisis communication activities, to help resolve critical incidents with less manual intervention and fewer improvised, on-the-spot decisions.
It also assists staff members in preparing for a wider range of emergency scenarios more easily, and in responding to crises faster with fully-automated business rules, outreach and response.
Joseph Ng, Senior Director of Marketing and Strategy at AtHoc, says critical events are inherently complex, and customers have been asking for faster and more efficient ways to manage their crisis communications.
“They want to be able to customize their workflow so that users understand the nature of threats sooner, and alerts are escalated faster. It’s all about business continuity and resilience, and we are proud to address those needs directly with this new release from AtHoc.”
AtHoc is the pioneer and recognized leader in networked crisis communication, protecting millions of people and thousands of organizations around the world.
– CAJ News
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