FNB app positively ranked globally
by SAVIOUS KWINIKA
JOHANNESBURG, (CAJ News) – THE First National Bank (FNB) App has been rated among the best in the global financial industry.
According to the bank, the app has just been ranked fourth-best globally by MyPrivateBanking Research in the category of Mobile Apps for Wealth Management in 2015.
It was rated sixth- best globally by the UX Alliance for usability and ease of use.
This follows a recent accolade after the app was voted best banking app in Internet Banking SITEisfaction Survey, which measures internet banking quality and user experience in South Africa.
Giuseppe Virgillito, Head of Banking App at FNB Digital Banking, said innovation had always been at the core of FNB.
“We believe it’s the effort put into trying to understand the needs of customers that consistently places us ahead of competitors; simplicity is key. We are pleased to receive these awards, and we will continue to deliver customer oriented features for users of the App,” said Virgillito.
These recent accolades are attributed to the revamp of the user interface per smartphone platform in 2014, continuous delivery of innovative features, the most recent being Cardless Cash Withdrawals, Geo Payments for direct payments to another FNB App user, share trading and stock broking, real time account opening, limit management, EBucks rewards, Forex services, and free calls to FNB’s call centres and personal bankers.
“We have thousands of new customers linking to the app everyday which signals that people want fast banking 24/7, and we are consistently positioning ourselves to meet this demand from the market,” said Virgillito.
FNB’s banking app has a base of over 1,5 million active devices.
– CAJ News
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