Client sues MTN Ghana for alleged deceit

MTN clinches another Africa Brand of The Year Awar

MTN clinches another Africa Brand of The Year Award

from RUSSELL ADADEVOH in Accra, Ghana
ACCRA – A GHANAIAN mobile subscriber is suing MTN, the country’s leading network provider for GH¢300,000 (about $100 000) for allegedly sending him deceitful text messages.

Francis Asiedu Agyemfra, in his affidavit, accused MTN of sending such information in its ‘Dream Big Xtreme Promotion’.

The complainant said as a result of the advertisement, he had lost cash equivalent to GH¢300 000.

Agyemfra has therefore dragged MTN to the Accra High Court with the view to seek compensation for his loss.

He alleges the so-called deceitful campaign caused him mental and psychological distress, loss of time, money and effort, and injury to his feelings and dignity.

MTN, which is legally represented by Samuel Codjoe said the text message was sent to Agyemfra by mistake.

It (MTN) blamed a “computer glitch”.

Codjoe said the error was quickly attended to when the mobile network realised it.

Lawyers representing Agyemfra, Ernest Danso, insisted that sometime in December 2012, MTN launched a campaign called “MTN Dream Big Extreme Promotion” where it invited its customers to text answers to certain questions in order to win a grand prize of GH¢150,000.

Danso said his client Agyemfra was enticed before being sent an SMS confirming him as shortlisted to win GH¢150 000.

Danso further confirm that Agyemfra answered “ok” to MTN confirmation to his shortlisted code “2020” in which he was standing to win the whopping prize.

He said Agyemfra could not receive the promised prize as earlier promised by MTN.

The Ghana High Court is set to announce a date for the hearing.

CAJ News

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Posted by on Jan 6 2015. Filed under Featured, Finance, Finance & Banking, Mobile & Telecoms, Technology. You can follow any responses to this entry through the RSS 2.0. You can leave a response or trackback to this entry

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